Hook Lane Dental Remains Open- National Lockdown Announcement 31st October 2020

Recently the Prime Minister Boris Johnson announced a second national lockdown due to the rising number of cases of Covid-19.

Hook Lane Dental will still be open. There are no restrictions with regards to medical treatment and you are actively encouraged to keep your appointments. At Hook Lane Dental we have all the necessary Personal Protective Equipment (PPE) and will continue to follow our high standards in cross infection control.

If you have a dental problem our reception team can arrange the on-duty dentist to call you back and provide help, all patients must go through telephone triaging. When the practice is closed if you have a genuine dental emergency you should call NHS 111.

What next?

Please continue to attend your appointments. We have excellent infection control procedures along with a robust triaging policy to ensure the safety of both patients and staff.

If you are worried about your attendance please contact us to discuss your concerns and we can always postpone your treatment till a later date.

We continue to recommend that patients in the high-risk category delay non-essential treatment until further guidance has been given by the relevant authorities

When you arrive:

We advise that you wear a mask at all times while inside the dental practice and only remove your mask at the request of the dental professional. Please do not arrive more than 5 minutes early for an appointment due to social distancing guidelines.

As you enter the building you will need to carry out hand washing and after treatment use an alcohol disinfectant rub.

The treatment rooms will be prepared prior to your appointment with all surfaces disinfected after each patient. We have sourced PPE and unlike the start of the Pandemic (March 2020 in the UK), there is no shortage.

Please do not be concerned as we continue to maintain high standards of cross infection control.

Stay safe and please contact us if you have any questions.

* Prior to your appointment we need to ask a few questions to ensure we can proceed safely.*

-Have you had a fever of felt feverish in the last 14 days?

-Are you having any shortness of breath or difficulty in breathing?

-Do you have new persistent cough?

-Do you have any other flu like symptoms, e.g. headache fatigue or gastrointestinal upset?

-Have you experienced a recent loss of taste and smell?

-Are you in contact with any confirmed Covid 19 positive patients?

-Are you within a vulnerable group i.e. shielding?

-Do you have heart, lung, kidney disease, diabetes or any other autoimmune disorders?

-Have you travelled in the past 14 days to any other regions affected with Covid 19?

-Are you awaiting Covid 19 test results?

*If you can answer yes to any of the above questions, please telephone or email the surgery for further advice before coming for your appointment.*