If you have tested positive or are experiencing symptoms relating to COVID-19 within the last 14 days, please do not attend the practice for any reason. This is the practice policy for Hook Lane Dental Care. Any patient who disregards the policy and attends the practice is putting other patients, visitors and our staff at risk, and will be discharged from the practice. Please contact our reception team on 0208 303 9579 for further details and advice, or to cancel your appointment if you are experiencing COVID-19 symptoms.
If you have a dental problem our reception team can arrange the on-duty dentist to call you back and provide help, all patients must go through telephone triaging. When the practice is closed if you have a genuine dental emergency you should call NHS 111.
When you arrive:
We advise that you wear a mask at all times while inside the dental practice and only remove your mask at the request of the dental professional. Please do not arrive more than 5 minutes early for an appointment due to social distancing guidelines.
As you enter the building you will need to carry out hand washing and after treatment use an alcohol disinfectant rub.
The treatment rooms will be prepared prior to your appointment with all surfaces disinfected after each patient. We have sourced PPE and unlike the start of the Pandemic (March 2020 in the UK), there is no shortage.
Please do not be concerned as we continue to maintain high standards of cross infection control.
Stay safe and please contact us if you have any questions.
* Prior to your appointment we need to ask a few questions to ensure we can proceed safely.*
-Have you had a fever of felt feverish in the last 14 days?
-Are you having any shortness of breath or difficulty in breathing?
-Do you have new persistent cough?
-Do you have any other flu like symptoms, e.g. headache fatigue or gastrointestinal upset?
-Have you experienced a recent loss of taste and smell?
-Are you in contact with any confirmed Covid 19 positive patients?
-Are you within a vulnerable group i.e. shielding?
-Do you have heart, lung, kidney disease, diabetes or any other autoimmune disorders?
-Have you travelled in the past 14 days to any other regions affected with Covid 19?
-Are you awaiting Covid 19 test results?
*If you can answer yes to any of the above questions, please telephone or email the surgery for further advice before coming for your appointment.*
Free video calls now available with Dr Kieron Khoorbhoor for private cosmetic work, Invisalign and dental implant treatments. Telephone and/or Video consultations.Handy late-night slots available until 7pm.
Please contact our reception team on 0208 303 9579 who can arrange your FREE consultation.
All you do is email a photograph of your smile and teeth, and tell us what you think the main problems are and what you wish to correct.
Established for over 50 years, Hook Lane Dental Care are a well established family dental practice located off of Welling High Street. We only use the most up-to-date technology to provide gentle and affordable treatments for NHS and private patients.
We are a friendly and progressive practice offering a wide range of treatments to ensure your oral health. Whether you just want to improve your smile, boost your confidence, look younger, or just have plain old toothache, at Hook Lane you know you are in safe hands.